Digital Credentials & Campus AI Implementation with Dr. Sherri Braxton-Castanzo (Bowdoin College)

This episode was recorded in September 2026 When rolling out new technology across a college campus, the tech is easy. The real challenge is building trust and helping people understand the value. In this episode of the HeroX Innovation Leadership Speaker Series, Dr. Sherri Braxton-Castanzo, Deputy CIO for Digital Innovation at Bowdoin College, breaks down how to lead human-centered digital transformation in higher education. She discusses building consensus, implementing AI thoughtfully, and utilizing digital credentials to give students proof of critical skills. In this episode, we discuss: *Why higher ed innovation relies on consensus-building rather than top-down mandates *Combining Kotter’s change model and the Prosci ADKAR model for institutional transformation *How Open Badges 3.0 and micro-credentials serve as a "resume 2.0" for graduates *Redesigning academic assessments to build AI fluency alongside durable human skills *Expanding AI adoption into operational areas like admissions, HR, and the registrar Connect with the Speaker: *Dr. Sherri Braxton-Castanzo:   / sherri-braxton-castanzo   Your Crowd. Your Solution. www.HeroX.com