Joy Heath Rush on AI, Legal Tech & What’s Next | ILTACON 2026

At ILTACON 2026, David Woolstencroft sits down with Joy Heath Rush, CEO of ILTA (International Legal Technology Association) to talk about what’s changing across legal tech and why this year’s conference feels different. They discuss how the AI conversation has moved from “should we?” to “what’s next?”, why more COOs and managing partners are getting involved in technology decisions, and how AI is starting to reshape everything from client service and pricing to law firm operations. The conversation also explores the economics of AI, changing law firm business models, vendor consolidation, build vs buy, and the new roles emerging as legal, technology and operations become increasingly connected. Joy also shares her advice for first-time ILTACON attendees: don’t try to do everything. Choose the conversations, sessions and connections that will give you the most value. #PeopleInLegal #ILTACON2026 #WeAreILTA #LegalTech #LegalAI