The FUTURE Of UX: From Buttons To AI Agents | ft. Ranjeet Tayi | Pitch Cafe Podcast

This episode of the Pitch Cafe Podcast features Ranjeet, a UX leader with 20+ years of experience, currently shaping AI-driven experiences at Salesforce. From starting a VFX company to working on enterprise-scale AI systems, his journey is a deep dive into how design goes far beyond screens. He shares how even something as simple as a matchbox taught him the fundamentals of branding, usability, and engineering—proving that design is everywhere. The conversation explores the massive shift happening in the world of UX—from traditional, click-based workflows to intelligent, goal-driven systems powered by AI. Ranjeet introduces his powerful TRACE framework (Transparency, Responsibility, Agency, Compassion, Equity), explaining how trust is built into modern AI products. He breaks down why data is the backbone of good design, why human-in-the-loop is critical, and how designers must evolve from tool users to true problem solvers in an AI-first world. If you’re a designer, founder, or someone curious about the future of AI and human experience, this episode will change how you think about design. Hit play, rethink UX, and start designing for a smarter, more human-centered future. 👉 Watch the full episode now and level up your thinking. #UXDesign #ArtificialIntelligence #ProductDesign #DesignThinking #FutureOfWork #TechPodcast #Innovation #HumanCenteredDesign