A Decade of Local Presence — What Wins Customers for Us?

How does NMS compete with established global brands and earn customers’ trust in the mining industry? In Episode 2 of Dialogue, Simon Bosman, Sales Manager at NMS’s South African subsidiary, shares his insights into NMS’s market development, product competitiveness, localized service practices, and aftermarket strategy in South Africa and across Africa. With 17 years of experience at Metso before joining NMS in 2022, Simon brings valuable industry insights to the conversation. In this episode, we explore: Product Competitiveness: How NMS equipment performs alongside established international brands. Localization in Action: How local talent helps build customer trust and strengthen customer relationships. Full-Lifecycle Services: From project planning and equipment commissioning to spare parts supply and ongoing maintenance. Aftermarket Development: How NMS plans to strengthen its service network, expand spare parts availability, and improve response times. Since establishing its subsidiary in South Africa in 2017, NMS has continued to build its local presence through spare parts warehousing, local teams, and customer-focused services. Hear the Story of NMS. Watch the full interview to hear Simon’s perspective on how NMS is strengthening its position in the African mining market. #NMS#MiningEquipment#Crushing&Screening#MiningMaintenance#SouthAfrica #AfricanMining #NMSGlobal