Meet the AI Employees You Didn't Know You Had

Everyone's rushing to build custom AI agents. You probably already have a capable team you're not using. A Skill is a playbook. An Agent is a worker. This session breaks down that difference, then introduces the three agents already built into Claude Code: Explore the researcher, Plan the strategist, and general-purpose the all-rounder. The worked example is real: four research agents running a week of real estate market research in parallel, a synthesis agent ranking the pain points in order, and an honest look under the bonnet at which agent actually did the work (it wasn't the one I expected). No hype, no jargon. Just the mental model that turns AI from a chatbot into a workforce you can delegate to. Building your own agents comes next. ⏱ Chapters 0:00 Introduction 2:44 Delegating your research 6:40 The three built-in agents 13:26 Skill vs agent 15:55 Putting the agents to work 25:01 Know your customer 29:45 Four agents, one job 34:02 Report to the coordinator 37:00 Under the bonnet 43:56 You already have a team 45:45 Dispatch and the CEO 🔗 Links Website: https://benglyn.com Book a free 30-min discovery call: https://benglyn.com/book 👤 About Ben Glyn Pty Ltd is an AI consultancy in Brisbane helping small and medium businesses adopt Claude in practical, measurable ways. 25 years of business process work across investment, asset management, real estate, government financial services, and hospitality. #ClaudeCode #AIAgents #AgenticAI #AIForBusiness #Claude