ServiceNow GlideUser Explained + Hands-On | User Info & Role Checks | Lecture 16

Learn ServiceNow GlideUser (g_user) from basics to hands-on implementation! 🚀 In this ServiceNow tutorial, we’ll learn about GlideUser, also known as g_user, an important client-side API used to get information about the currently logged-in user and check user roles. We’ll explore methods such as getUserID(), getUserName(), getFullName(), hasRole(), and hasRoleExactly(), with practical Client Script examples using the Incident table in a ServiceNow Personal Developer Instance (PDI). ⏱️ Timestamps 00:00 Introduction 00:11 GlideForm vs GlideUser 00:42 What is GlideUser (g_user)? 00:58 Understanding the g_user Object 01:05 getUserID() 01:27 Creating a GlideUser Client Script 02:39 Testing getUserID() 03:03 getUserName() 03:17 getFullName() 04:35 hasRole() 05:50 Testing hasRole() 06:41 hasRoleExactly() 06:48 hasRole() vs hasRoleExactly() 07:32 Combining Multiple g_user Methods 07:40 Checking User Name and ITIL Role 09:20 Testing the Practical Example 09:50 Hands-On Task 10:24 GlideUser Recap 10:46 g_form vs g_user 11:02 Next Lecture – Business Rules 📚 In This Video, You'll Learn: ✓ What is GlideUser (g_user)? ✓ How g_user works on the client side ✓ getUserID() ✓ getUserName() ✓ getFullName() ✓ hasRole() ✓ hasRoleExactly() ✓ Checking the currently logged-in user's role ✓ hasRole() vs hasRoleExactly() ✓ Using g_user with Client Scripts ✓ Combining user information and role checks ✓ Practical GlideUser examples in PDI ✓ g_form vs g_user ✓ Important ServiceNow interview concepts In the next lecture, we’ll move to Business Rules and begin working with ServiceNow server-side scripting. If you found this video helpful, please Like, Share & Subscribe to SkillBridge With Sathvika for more ServiceNow tutorials, hands-on projects, interview preparation, and job updates. Keep Learning. Keep Practicing. 🚀 #ServiceNow #ServiceNowTutorial #GlideUser #g_user #ServiceNowClientScripts #ServiceNowDeveloper #ServiceNowScripting #ServiceNowPDI #ServiceNowInterview #ServiceNowForFreshers #ServiceNowJobs