The Good and Not So Good After 5 Years - Starling Bank Review

In this video, I'll take you through my first-hand experience with Starling Bank over the last 5 years, highlighting the features that stood out and sharing my honest thoughts on areas that could be improved. When I first discovered Starling Bank, I was drawn to it being a digital-native bank and digital only. Now, everyone has a mobile app for banking, but some traditional banks still haven't caught up with what should now be considered standard features. While my experience with Starling Bank has been overwhelmingly positive, I also encountered a few areas where improvement is needed. I'll share these candidly, including my perspective on their customer service and certain limitations with international money transfers. If you're seeking guidance on challenger banks or are simply curious about the real-life experience of a Starling Bank user, these 10 minutes will be well spent. timestamps - 00:00 Intro 01:12 Current banking licence 01:19 FSCS protection 01:37 Raving customer base 01:50 No monthly fee 01:55 A credit interest rate 02:04 Starling vs Monzo 02:53 Signup process 03:18 Starling app 05:19 Logging in 05:27 Instant alerts 06:02 Card control 06:51 Starling spaces 08:32 Customer service 10:02 Money transfers