Vijay Shekhar Sharma on how AI & WhatsApp Are Shaping India's Future

In this fascinating conversation, Paytm Founder Vijay Shekhar Sharma joins AiSensy Co-founder Gautam Shelley to unravel how artificial intelligence and WhatsApp are transforming India’s digital economy. From revolutionizing customer engagement to empowering small businesses, this video explores the unstoppable rise of conversational AI in one of the world’s fastest-growing tech ecosystems. Learn how WhatsApp is becoming India’s go-to business tool Discover the future of AI in customer service & marketing Get firsthand insights from two tech pioneers on the cutting edge of innovation If you're curious about the digital future of India or passionate about tech-driven growth, this is a must-watch! 00:00 - Intro ft. Vijay Shekhar Sharma 00:31 - AI's mass-market potential 01:34 - Can India build its own AI? 02:05 - Desi AI use cases 03:13 - AI as the new OS 04:10 - Solving India’s real problems 05:13 - From IVR to AI-IVR 06:49 - Apple Vision & future tech 07:59 - Smart glasses take over 08:58 - Future vision 11:00 - From founder DNA to Paytm ‘mafia’ 13:23 - Founder mode vs manager mode 18:45 - India's tax-savvy small businesses