NewN WhatsApp: templates, the 24-hour window, campaigns and reports

A full tour of WhatsApp in NewN, recorded in the real product. Connect your WhatsApp Business number with Meta in one sign-in, set up its business profile, and test a draft workflow from your own phone. Create message templates and submit them to WhatsApp for review. NewN shows when a customer's 24-hour reply window is about to close, points you to an approved template once it has, and lets you write first with a template. Every WhatsApp chat lands in LiveChat, where the AI answers on your number and your team takes over when needed. Workflows start from a WhatsApp message, send buttons, lists, media and forms, and send templates on a schedule. Campaigns send one approved template to a whole audience, and Conversations Analytics and Marketing Analytics show what was delivered, read and replied to, and why a message failed. Chapters 0:00 Connect your WhatsApp number 0:57 Message templates 1:27 The 24-hour window, and writing first 1:55 WhatsApp chats in LiveChat 2:12 Workflows that start on WhatsApp 2:43 Campaigns on WhatsApp 3:04 Conversations Analytics 3:17 Marketing Analytics 3:35 Recap The clinic and the customers in this video are demo data. Get started at https://newn.ai #NewN #WhatsAppBusiness #WhatsAppAutomation