How Grimco Helps Wrap Shops Solve More Than Material Problems | Tom Breslin

A good supplier sends you material. A great supplier helps you solve problems before they cost you time, money and customers. In this episode, Andrew Banks sits down with Tom Breslin, Vice President of Sales for Grimco USA, live from Grimco’s open house in Chicago. They talk about what vinyl wrap shop owners should really expect from a supplier relationship, from material support and equipment help to better pricing, faster answers and smarter ways to buy. Because when something goes wrong in a vinyl wrap shop, the right distributor can be the difference between missing a deadline and getting the job done. In This Episode: • Why Grimco wants to be more than a material supplier • How a strong distributor relationship can help shops solve problems faster • Why local reps still matter in a world of online ordering • How Grimco uses its national network to find answers for unique projects • Why wrap shops should ask their reps for product guidance before guessing • How buying patterns can help shops save money on material • Why equipment support matters when printers, plotters or installs go wrong • How Grimco open houses bring trade show access closer to local shops • What BrightLine adds as a lower cost, high quality option • Why the future of Grimco is focused on customer experience The Biggest Lesson for Vehicle Wrap Shop Owners: Your distributor should not just take your order. They should help you make better decisions. That might mean finding the right laminate for a whiteboard wall, helping you compare material options, escalating an equipment issue or looking at your buying habits to find a smarter way to purchase. Andrew shares how working closely with Grimco helped Performance Wraps get material in a pinch, solve printer and equipment problems and make better decisions on products they had not used before. For wrap shop owners, the takeaway is simple. Do not treat your supplier like a vending machine. Build the relationship, ask questions, use their network and let them help you save time, save money and get jobs out the door faster. About Tom Breslin: Tom Breslin is the Vice President of Sales for Grimco USA. He started with Grimco in 2010 as an inside sales rep and has grown with the company through outside sales, branch management, regional leadership, the UK division and now national sales leadership in the United States. In this episode, Tom shares how Grimco thinks about customer partnership, product support, pricing, delivery, online tools, local reps and the future of the wrap shop supplier relationship. Learn more about Grimco: https://www.grimco.com/ This episode is sponsored by Wrap Fam Unleashed: https://www.thewrapfam.com/subscribe Get 15% off the Wrap Institute - https://www.wrapinstitute.com/join PROMO CODE: WRAPOPS15 Grimco: Use code is WRAPOPS5 for a one time 5% discount on all Grimco Items (excluding MRP items). Visit: https://go.grimco.com/3Mzt7eS Connect with WrapOps: http://www.wrapops.com   / wrap.ops   http://facebook.com/share/1VQgsUHygh/... Produced in partnership with http://www.podlad.com