SaaS Churn: Prediction & Strategies To Reduce It - Aaron Kassover AgentMethods.com

Aaron is the founder of AgentMethods. AgentMethods is a SaaS business that makes an online marketing platform for independent insurance agents. You can check it out at agentmethods.com In this episode you can expect to learn: Why “scratching your own itch” doesn’t work and what to do instead The key decision Aaron made that massively increased his sales The framework Aaron uses to predict whether a customer will churn, with over 90% accuracy ===================== 📙 Get access to 320+ directories where you can list your SaaS for FREE https://www.startupsauce.com/list ===================== 📽 Buy my Cold Email Course: “The Cold Email Secret Sauce For B2B SaaS" https://www.startupsauce.com/cold-ema... ===================== 🌏 Join the StartupSauce SaaS Founder Community https://startupsauce.com/ ===================== 👉 If you enjoy this video please like and share it. 👉 Don’t forget to subscribe to this channel for more updates. 👉 Remember to hit the notification bell so my videos show up in your feed. ===================== TIME STAMPS 00:00 Start 00:03 Introduction 00:30 Insights on AI 04:19 What is Agent Methods? 06:51 The origin story 09:44 How did you get your first 100 customers? 11:20 Is everyone just building tools that already exist? 13:58 What surprised you about building a SaaS? 17:36 How far were you into the journey before realizing that you weren't connecting to your market? 20:52 How did you improve your SaaS sales process? 23:54 Sales demo with paid onboarding vs free trial 27:17 Churn prediction: how do you identify high churn risk customers? 32:43 Are there any specific tactics you used to reduce churn? 36:51 Do you have any other tactics to reduce churn? 40:16 How do you think about risk and managing risk in business? 44:56 What's the one piece of advice you'd give to other SaaS entrepreneurs? 47:39 Conclusion #churn #b2bsaas #saas