Почему на хороших сотрудников постоянно сваливают больше работы

You finish a report two days early. Your manager reads it, smiles, says it's excellent, and hands you another report that belongs to someone else. Why does good work so often lead to more work? We follow Guy through one ordinary, invented office week and look at what psychology research has found about the people others count on: why their extra effort is easy to miss, when helping turns into pressure, and what a manager and an employee can do to put the whole workload on the table. 00:00 Great job. Here is another job. 00:43 The person you can count on 01:30 The effort nobody sees 02:43 Just one small favor 03:35 When helping becomes expected 04:48 Responsibility can also be an opportunity 05:50 Put the whole workload on the table 06:42 A better ending to the same scene Sources and further reading: Christy Zhou Koval, Michelle vanDellen, Gráinne Fitzsimons and Kristy Ranby, "The burden of responsibility: Interpersonal costs of high self-control", Journal of Personality and Social Psychology (2015): https://doi.org/10.1037/pspi0000015 Duke Fuqua Insights, summary of the self-control study: https://www.fuqua.duke.edu/duke-fuqua... Mark Bolino, William Turnley, J. Bruce Gilstrap and Mindy Suazo, "Citizenship under pressure: What's a 'good soldier' to do?", Journal of Organizational Behavior (2010): https://aquila.usm.edu/fac_pubs/731 Ellen Germeys, Yasin Griep and Sara De Gieter, "Citizenship Pressure as a Predictor of Daily Enactment of Autonomous and Controlled Organizational Citizenship Behavior", Frontiers in Psychology (2019): https://www.frontiersin.org/journals/... UK Health and Safety Executive, Management Standards for work-related stress, Demands: https://www.hse.gov.uk/stress/standar... UK Health and Safety Executive, Management Standards, Support: https://www.hse.gov.uk/stress/standar... Guy, Rita and their office are fictional. The studies describe associations and tendencies across groups of people, not rules about any individual workplace. Subtitles are available in 21 languages, including English.