Retail & E‑Commerce Leadership Roundtable 2026 | Navigating Change, AI & Customer Expectations

Join us for Instep UK’s Retail & E‑Commerce Roundtable, hosted by Leigh Atkinson (Head of Curriculum & Learning, Instep UK) for an honest, practical conversation with senior leaders across retail, beauty, e‑commerce, automotive and hospitality. Together, our panel explores the biggest challenges and opportunities shaping the industry in 2026, including: ✅ rapidly shifting customer expectations ✅ cost pressures & productivity demands ✅ digital transformation & AI adoption ✅ resilience, wellbeing & leadership capability ✅ the growing importance of learning, development & apprenticeships This full discussion is ideal for retail leaders, HR teams, L&D professionals, and anyone interested in the future of people development in fast‑moving sectors. Meet the Panel • Andrea Lansbury – HR Director, Benefit Cosmetics & Fresh • Emma Cogbill – Director of Talent & Acquisition, Unibrands • Vay‑Linh Luu – Senior Learning & People Development Manager, Group 1 Automotive • Claire Stanojevic – People Experience Manager, FatFace • Daksha Stancilas – Learning & Development Manager, Pret A Manger Hosted by: • Leigh Atkinson – Head of Curriculum & Learning, Instep UK What You’ll Learn ✔ How leaders are navigating unprecedented pace of change ✔ Why resilience is becoming a critical leadership capability ✔ Practical examples of people development driving performance ✔ How organisations are approaching AI safely and confidently ✔ The role L&D and apprenticeships play in building future‑ready teams