Episode # 41 Top Restaurant Complaints and How to Handle

Show Notes https://restauranttopia.com/episode-4... How to Handle Customer Complaints Being in the hospitality industry our hopes are that every day we delight guests and never have a complaint.  However, we cannot make everyone happy and we also will have times that our staff our even ourselves will not live up to the expectations of the customer 100% of the time.  This episode focuses on the top areas that restaurants see the most complaints and how to avoid and handle them.