Episode 84: Trust by Design: Why Workforce Decisions Are Quietly Making (or Breaking) Your Culture

Trust isn’t a soft ideal. It’s a measurable business input with real impact on performance, retention, and reputation. In this episode, host Brent Skinner talks with Kim Bohr, President and CEO of SparkEffect, about how organizations can shift from relying on intuition to treating trust as a measurable key performance indicator. Kim introduces a “Trust Performance Index” based on new research to show where trust strengthens and where it quietly breaks — especially during disruptions like policy changes, tech rollouts, and workforce shifts. A key takeaway: disruption can actually build trust when managed well. The deciding factors are transparency, fairness, and aligned leadership. For organizations willing to design for trust, the payoff is both cultural and financial. Subscribe to HR.com YouTube channel: https://shorturl.at/dnDO4 ================================================================================ FOR MORE HR.com resources and content to stay updated or to help start or advance your HR career: https://www.HR.com/education https://www.HR.com/magazines https://www.HR.com/prepcourse https://www.HR.com/prime https://www.HR.com/researchinstitute https://www.HR.com/upcomingvirtualevents https://www.HR.com/upcoming_webcasts SOCIALS:   / hrdotcom     / hrdotcom     / hrdotcom     / hrdotcom